The Customer Success Economy: Why Every Aspect of Your Business Model Needs A Paradigm Shift
126 Lei (TVA inclus)
Livrare gratis la comenzi peste 500 RON. Pentru celelalte comenzi livrarea este 20 RON.
Livrare gratis la comenzi peste 500 RON. Pentru celelalte comenzi livrarea este 20 RON.
Cod produs/ISBN: 9781119572763
Disponibilitate: La comanda in aproximativ 4 saptamani
Autor: Nick Mehta, Allison Pickens
Editura: Wiley
Limba: engleza
Nr. pagini: 384
Coperta:
Dimensiuni: 161 x 235 x 31 mm
An aparitie: 2020
If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate.
The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer.
- Shows leaders how their digital implementations will make them more Amazon-like
- Helps you deliver recurring revenue
- Shows you how to embrace customer retention
- Demonstrates the importance of "churning" less
Get that competitive advantage in the most relevant and important arena today—making and cultivating happy customers.
| An aparitie | 2020 |
| Autor | Nick Mehta, Allison Pickens |
| Dimensiuni | 161 x 235 x 31 mm |
| Editura | Wiley |
| ISBN | 9781119572763 |
| Limba | engleza |
| Nr pag | 384 |
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