Quality and the Academic Library Reviewing, Assessing and Enhancing Service Provision By Jeremy Atkinson

•Provides perspectives from authors with different experiences and responsibilities, including those responsible for initiating and managing quality processes in higher education

•Includes case studies where the authors not only describe the quality processes used, but also seek to review and reflect on their success, limitations, and the impact of their work some time after the event

•Seeks to be current, comprehensive, and reflective by including the results of surveys/interviews from senior librarians on quality in academic libraries