Malcolm McDonald on Key Account Management

Malcolm McDonald on Key Account Management

120 Lei (TVA inclus)
Livrare gratis la comenzi peste 500 RON. Pentru celelalte comenzi livrarea este 20 RON.

Cod produs/ISBN: 9780749480776

Disponibilitate: La comanda in aproximativ 4 saptamani

Editura: Kogan Page

Limba: Engleza

Nr. pagini: 248

Coperta: Paperback

Dimensiuni: 15.8 x 1.4 x 23.4 cm

An aparitie: 2017

 Malcolm McDonald on Key Account Management explores the challenges of winning, retaining and developing key accounts. Key accounts are customers who help their suppliers grow, and consequently, they wield significant power. Although they are the key to market share and revenue growth, the costs of serving key accounts can erode profitability unless they are thoroughly understood and managed.

Malcolm McDonald on Key Account Management takes a step-by-step approach to presenting best practice in key account management. Whether your business is starting up or well-established, there is always more to discover about improving the way value is created between you and your most important customers. Malcolm McDonald and Beth Rogers have spent over twenty years researching, teaching and consulting on key account management, and have condensed their knowledge into this book, focusing on making it clear, concise and easy to use.


Kogan Page
An aparitie 2017
Autor Malcolm McDonald, Beth Rogers
Dimensiuni 15.8 x 1.4 x 23.4 cm
Editura Kogan Page
Format Paperback
ISBN 9780749480776
Limba Engleza
Nr pag 248

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